KITTIDECHA, C. Application of Kansei engineering in Thai government hospitals. RMUTSB ACADEMIC JOURNAL, Phra Nakorn Sri Ayutthaya, v. 6, n. 2, p. 157–170, 2018. Disponível em: https://li01.tci-thaijo.org/index.php/rmutsb-sci/article/view/149119. Acesso em: 3 may. 2024.