Bilabdulla, Keitpansak, and Numtip Trakulmaykee. 2023. “Chatbot Adoption based on Lean Management: A Case Study of Interrogation Tasks in Betong Police Station”. Recent Science and Technology 15 (3):687-701. https://li01.tci-thaijo.org/index.php/rmutsvrj/article/view/253368.