Bilabdulla, K. and Trakulmaykee, N. (2023) “Chatbot Adoption based on Lean Management: A Case Study of Interrogation Tasks in Betong Police Station”, Recent Science and Technology. Songkhla, Thailand, 15(3), pp. 687–701. available at: https://li01.tci-thaijo.org/index.php/rmutsvrj/article/view/253368 (accessed: 17 September 2026).