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Background : The broken appointment of the patients was one of the major factors affecting the dental student’s clinical practice. It affects not only the students’ learning achievement but also other patients’ treatment period.
Objective : To determine the factors related to the broken appointment of dental utilizes.
Design : A descriptive study.
Setting : The dental school clinic of Khon Kaen University.
Subjects : 400 dental patients who had history of broken appointment during May-September 1994.
Measurements : Self-administered mail questionnaires
Results : The response rate was 44.5%. Of the respondents, 47.2% were students and government officers. 52.5% had income less than 5,000 Baht/month. The findings indicated that the major reasons for the broken appointment were having other business appointment (48.9%), time-consuming of each treatment (42.1%), frequency of appointment (41.6%) , traveling problem (33.1%), sickness (30.3%), having examinations or lectures (25.8%) and the interval between appointments (20.7%)
Conclusions : The results implied that the reduction of working and checking steps should be considered. The psychological management of the patients should be emphasized. The instructors also had to pay more attention and give more instructions to the students.
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