Main Article Content
Background: Educating customer on general and health information is important for educators in order to communicate using several types of media and art to make them understand and practice properly. The present study aimed at investigating in using media, problems in using, producing and needs for using of general and health information media in the Srinagarind Hospital.
Objective: To study in using media, problems in using, producing and needs for using of general and health information media in the Srinagarind Hospital.
Method: A descriptive study
Setting: Thirteen sections at Srinagarind Hospital
Subjects: Three heads of the section and 75 heads of the unit
Data Collection: By rating scale questionnaires
Data Analysis: By SPSS for Windows to present the results in percentages.
Result: A return rate of questionnaire was 97%. The most common use of general and health information media was a verbal media (39.2%). Another one was material media (21.4%). Problem in using media was a lack of consultant and advisor of media using (11.8%). Regarding problems in media production, there was no financial support (44.7%). Verbal media and material media were the first and the second ranking (32.0%, 26.4%) of need for using of general and health information media.
Conclusion: Most of the units in Srinagarind Hospital used the verbal media over other types of media. There were existing problems in using, producing and needs for using general and health information media for health education to customer.
Keyword: General and health Information Media, Srinagarind Hospital
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