Satisfaction of Scrub Nurses and Medical Personnel with Anesthetic Services at Queen Sirikit Heart Center of the Northeast Hospital, Khon Kaen Province
DOI:
https://doi.org/10.64960/srimedj.v41i1.269414Keywords:
satisfaction, scrub nurse, medical personnel, anesthesia servicesAbstract
Background and Objectives: The collaboration between anesthesiologists and surgical instrument nurses and medical staff is linked to surgical outcomes and quality, which is an indicator of quality improvement. The Queen Sirikit Heart Center of the Northeast had no data regarding satisfaction with participation in anesthesia services among these personnel groups, which is a quality improvement indicator for The Joint Commission International (JCI) accreditation process. Therefore, the researchers aimed to study this satisfaction.
Methods: This was a cross-sectional descriptive study. The sample included all surgical instrument nurses and medical staff working in anesthesia services between May and July 2016. Questionnaires were distributed to 55 individuals, with 49 responses received. The questionnaire was validated for content validity by 2 senior anesthesiologists and pilot tested with 5 participants, yielding a Cronbach's alpha of 0.85. Scores ranged from 1 to 4 and were analyzed using descriptive statistics including frequencies, percentages, means, and standard deviations.
Results: Satisfaction with participation in anesthesia services among surgical instrument nurses and medical staff at the Queen Sirikit Heart Center of the Northeast was overall at high to very high levels across all phases: preoperative period (3.10 ± 0.74 to 3.57 ± 0.54), operating room (3.43 ± 0.54 to 3.57 ± 0.58), and post-anesthesia care unit (3.39 ± 0.61 to 3.57 ± 0.54). Areas requiring improvement included: coordination before surgery/procedures or changes in scheduled anesthesia service times, readiness of the anesthesia team to begin service when the team and equipment are ready, and appropriateness of management of infected patients in the post-anesthesia care unit.
Conclusion: The level of satisfaction with participation in anesthesia services among surgical instrument nurses and medical staff at the Queen Sirikit Heart Center of the Northeast was at high to very high levels.
References
Kagan I, Farkash-Fink N, Fish M. Effect of joint commission international accreditation on the nursing work environment in a Tertiary Medical Center. J Nurs Care Qual 2016;31:E1-8.
The Joint Commission International (JCI). published 25 June 2015. JCI Accreditation Hospital Survey Process Guide, 5th Edition. [cited Oct 11, 2016]. Available from: http://www.jointcommissioninternational.org/jci-accreditation-hospital-survey-process-guide-5th-edition/?ref=PATHWAY.
JCI Accreditation Standard for Hospitals. [cited Oct 21, 2016]. Available from: http://www.jointcommissioninternational.org/assets/3/7/JCI-Hospital-5E-Standards-Only-July2015.pdf.
Satisfaction Survey Project of Anesthesia Service Recipients. Department of Intraoperative Quality Improvement, Department of Anesthesiology, Faculty of Medicine, Khon Kaen University; 2015.
Sabangban L, Chau-in W, Sumret K, Tinsheelogn W, Malasai P, Satisfaction among RNs with anesthetic services at Srinagraind hospital. Srinagarind Med J 2006;21(1):45-50.
Srisasat B. Interpretation When Using Rating Scale Data Collection Instruments. Journal of Educational Measurement, Mahasarakham University, 1996;2(1):64-70.
Srisasat B, Nilkaew B. Population Referencing When Using Rating Scale Instruments with Samples. Journal of Educational Measurement Mahasarakham University 1992;3(1):22-5.
Maneewan N, Tribuddharat S, Sathitkarnmanee T, Suttinarakorn C, Promkhote P, Palachewa K. Satisfaction with Anesthesia Service of Scrub Nurse and Medical Personnel at Srinagarind Hospital, Khon Kaen Province. Srinagarind Med J 2018;33(1):79-84.
Awad SS, Fagan SP, Bellows C, Albo D, Green-Rashad B, De la Garza M, et al. Bridging the communication gap in the operating room with medical team training. Am J Surg 2005;190(5):770-4. doi:10.1016/j.amjsurg.2005.07.018.
Wolf FA, Way LW, Stewart L. The efficacy of medical team training: improved team performance and decreased operating room delays: a detailed analysis of 4863 cases. Ann Surg 2010; 252(3): 477-83. doi:10.1097/SLA.0b013e3181f1c091.
Mills P, Neily J, Dunn E. Teamwork and communication in surgical teams: implications for patient safety. J Am Coll Surg 2008;206(1):107-12. doi:10.1016/j.jamcollsurg.2007.06.281.
Forse RA, Bramble JD, McQuillan R. Team training can improve operating room performance. Surgery 2011;150(4):771-8. doi:10.1016/j.surg.2011.07.076.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Srinagarind Medical Journal
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
