THE DEVELOPMENT OF A MEDICAL SUPPLIES WAREHOUSE BY DISPENSING MEDICINES AT SERVICE POINTS OF SUBDISTRICT HEALTH-PROMOTING HOSPITALS, LOPBURI PROVINCE
DOI:
https://doi.org/10.69598/tbps.20.1.81-101Keywords:
medical supply warehouse, Point-of-Service Medication Dispensing, primary pharmaceutical careAbstract
This action research aimed to develop a pharmaceutical inventory management system with point-of-service drug dispensing at subdistrict health promotion hospitals in Lopburi Province, using the plan-do-check-act (PDCA) quality improvement cycle. The study was conducted between March and July 2023, involving 4 district hospitals and 55 subdistrict health-promoting hospitals within the network. Data were collected from 59 healthcare personnel responsible for pharmaceutical management through surveys and focus group discussions to analyze problems and cooperatively plan the system development. The new inventory management system was evaluated using questionnaires and records based on quality and pharmaceutical inventory standards. Descriptive statistical analysis highlighted the effectiveness of the developed system. The results revealed that the developed pharmaceutical inventory management system, which consolidates drug dispensing at a single service point, significantly reduced the overall inventory value. The total inventory value decreased from 2,002,170.46 THB to 813,433.34 THB, representing a reduction of 1,188,737.12 THB or 59.37%. Additionally, the average inventory turnover period was reduced from 2.24 months to 1.55 months, a decrease of 0.69 months or 30.80%. These results demonstrate the system's effectiveness in improving inventory management efficiency, minimizing excessive stock levels, and optimizing resource utilization. Additionally, the system reduced staff workload and inventory management costs, significantly enhancing overall efficiency. It also allows both online and program-linked inventory submissions. Staff involved in the system expressed the highest level of satisfaction, and it was recommended that the improved system be expanded to other healthcare units to further enhance inventory management practices.
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