peerawan cheewaiya

Development of Performance Appraisal Model Based on Indicators of Narathiwat Provincial Public Health Office


  • peerawan cheewaiya -
  • Rungtip Wongakanit
  • Thaweeporn Pengmak


Development, Performance appraisal model, Indicators


This research and development aimed to develop and evaluate performance appraisal model based on indicators of Narathiwat Provincial Public Health Office. There were three phases included predevelopment model phase, development model phase, and evaluation phase. The population of this study were 4521 officers of all levels employed by the Narathiwat Provincial Public Health Office. There were 357 samples of this study. The study's sample was selected by the accidental sampling method. Instruments utilized in this study were opinion questionnaire, and performance appraisal models with appropriateness and satisfaction levels based on indicators of Narathiwat Provincial Public Health Office, which the researchers have developed and had three experts validate for content consistency. The study's Index of Item Objective Congruence (IOC) values ranged from 0.67 to 1.00. Data were analyzed using mean and standard deviation. The results showed that the two components of the indicator-based performance appraisal model were setting the score criteria level and grouping the indicators from six locations, for a total of 69 indicators, using a four-dimensional spider web diagram. This model’s appropriateness and satisfaction were at the high level (= 3.75, S.D. = 0.79) and (= 3.75, S.D. = 0.80), respectively. When comparing each item, the section with the highest appropriateness score was the template score configuration (= 3.82, S.D. = 0.79); the section with the highest satisfaction score was the section that dealt with the field visit supervision process, and the field visit summary of evaluation results (Exit) (= 3.80, S.D. = 0.82). The performance appraisal model based on indicators, which has high levels of appropriateness and relevant person satisfaction would augment efforts towards target attainment and population health care service accessibility. 


Adecco, (2020). Know Halo Effect, False Recruitment Trap. Retrieved March 10 2023, from https://

Boonchom, S. (2010). Preliminary research. (8th printed). Bangkok: Suweeriyasarn. (inThai).

Joe, W. (2021). Everything You Need to Know about Scoring Models in Project Management. Retrieved March 21, 2023 from

Kimmy, B. (2022). What Is A Scoring Model In Project Management. Retrieved March 21, 2023 from

Krejcie, R.V., & Morgan, D.W. (1970). Krejcie and Morgan Table; Determining Sample Size for Research Activities. Educational and Psychological Measurement. Retrieved May 21, 2022 from

Kusum, W. (2019). What is ‘POSDCORB’ Model; Health promotion and education. Retrieved December 23, 2022 from

Narathip, S. (2013). A Neglected Stage in Performance Management Process. Modern management Journal, 7(1), 13 - 22.

Navarat, W., Sunee, K., Rattiporn, B., & Diana, M. (2020). Model of Health Promotion Activities

in a School for the Elderly Using 3 Dimensions (Diet, Exercise, and Emotion) The Southern College Network. Journal of Nursing and Public Health, 7(2), 1 - 12.

Ong-art, N., Nipa, S., Duangchai, S., & Nophawan, S. (2015). Developing a Performance Evaluation System for Staff Members of Faculty of Education Srinakharinwirot Universiyt (SWU): Using the Individual Key Performance Indicator Approach. Srinakharinwirot Research and Development. Journal of humanities and social sciences, 7(14), 182 - 197.

Peter, C., & Anna, T. (2016). The Future of Performance Reviews: The Performance Management Revolution. Harvard Business Review. Retrieved May 21, 2023 from 10/the-performance-management-revolution

Public Health Office Narathiwat Province. (2022). Public health performance report for the year 2022. (in Thai).

Sirikasem, S. (2020). Knowledge Management of Desirable Health Systems using the principle of Six Building Blocks Plus One. Retrieved December 23, 2022 from DHS/eBooks/files/DHS-KnowledgeManagement.pdf.

Thanisara, K. (2019), Process and Technique of POSDCoRB. Journal of Association of Professional Development of Educational Administration of Thailand (JAPDEAT), 1(3), 15 - 22.

World Health Organization. (2010). Monitoring the Building Blocks of Health Systems: A Handbook of Indicators and Their Measurement Strategies. Geneva: WHO Document Production Servicves, Retrieved June 20, 2022 from 258734/9789241564052-eng.pdf

Yard, P. (2023). Rating Scales for Employee Performance Reviews. Retrieved August 21, 2023 from › articles

ภาพที่ 2




How to Cite

cheewaiya, peerawan, Wongakanit, R., & Pengmak, T. (2024). peerawan cheewaiya: Development of Performance Appraisal Model Based on Indicators of Narathiwat Provincial Public Health Office. Princess of Naradhiwas University Journal, 16(1), 310–327. Retrieved from