Quality Management for The Implementation Process to Taking Technology and Innovation in Community Benefits
Keywords:
Quality management, Technology acceptance, Innovation, ConnunityAbstract
The purpose of this study is to identify relevant factors of quality management for the implementation
process to taking Technology and Innovation in community benefits.The methodology of this research
has been conducted under the qualitative method by purposive sampling and the in-depth interview of
9 technology and innovation developers and community leaders. Data and content analysis to synthesize
the factors. From the analysis, there are 14 factors synthesized from those analysis methods consisting of
Leadership,Communication,Teamwork,Processorientation,Customerorientation,Technologymanagement,
Strategic planning, Information and analysis, Research development, Continuous improvements, Training
management, Product quality , Outcome measurement, and Financial performance. The data from this
research can be referred as a guideline for other organizations to improve them the efficient quality
management.
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