Mediating role of job satisfaction in the impact of work-life balance on turnover intentions of hospital nurses: A case study of government hospital in Free town, Sierra Leone

Main Article Content

Grace Maddie Kamara
Mehmet Yeşiltaş
Abdulai Alpha Jalloh
Laurine Chikodiri Nwosu

Abstract

Hospitals are facing intense competition as a result of worldwide privatization in the healthcare sector. They face a multitude of obstacles posed by the corporate environment. Work-life balance is known to increase employees’ focus at work. However, when there is an imbalance, employees feel pressured, which may influence absenteeism. There has been little research on the mediating effect of job satisfaction on the relationship between work-life balance and turnover intentions among nurses in Sierra Leone. The study aimed to evaluate its role on turnover intention among nurses in Connaught Hospital, Sierra Leone and the mediating role of job satisfaction in the relationship. A quantitative approach was employed in the research. Data was collected online via Google Forms and a total of 230 responses were used for analysis. The data was analyzed using SPSS version 20. Regression analysis was conducted to test the hypothesis. The findings revealed a partial mediation between the constructs. Hospital administrators and policy-makers should focus on strategies to improve job satisfaction among nurses, beyond solely addressing work-life balance concerns. Fair salary, recognition, career development opportunities, and a supportive work culture should all be prioritized to increase nurse satisfaction and minimize turnover intentions.

Downloads

Download data is not yet available.

Article Details

How to Cite
Kamara, G. M., Yeşiltaş, M., Jalloh, A. A., & Nwosu, L. C. (2023). Mediating role of job satisfaction in the impact of work-life balance on turnover intentions of hospital nurses: A case study of government hospital in Free town, Sierra Leone. Science, Engineering and Health Studies, 17, 23050013. Retrieved from https://li01.tci-thaijo.org/index.php/sehs/article/view/259988
Section
Health sciences

References

Agha, K., Azmi, F. T., and Khan, S. A. (2017). Work-life balance: Scale development and validation. In The Work-Family Balance in Light of Globalization and Technology (Heras, M. I., Chinchilla, N., and Grau, M., Eds.), pp. 109–130. Newcastle, UK: Cambridge Scholars Publishing.

Arokiasamy, A. R. A., and Baba, R. (2019). The influence of organizational factors on job satisfaction in the commercial banking sector in Malaysia. International Journal of Advanced and Applied Sciences, 6(9), 93–106.

Azhar, S. N. A., Ahmed, S. F. S., and Kassim, E. S. (2016). Work family conflict, work family support and turnover intention. International Review of Management and Business Research, 5(3), 1175–1190.

Bae, S. H. (2016). Nurse practitioners’ job satisfaction in rural versus nonrural areas. Journal of the American Association of Nurse Practitioners, 28(9), 471–478.

Bakotić, D. (2016). Relationship between job satisfaction and organisational performance. Economic Research-Ekonomska Istraživanja, 29(1), 118–130.

Benito-Osorio, D., Muñoz-Aguado, L., and Villar, C. (2014). The impact of family and work-life balance policies on the performance of Spanish listed companies. Management, 17(4), 214–236.

Bieńkowska, A., Koszela, A., Sałamacha, A., and Tworek, K. (2022). COVID-19-oriented HRM strategies influence on job and organizational performance through job-related attitudes. PLoS One, 17(4), e0266364.

Boamah, S. A., Hamadi, H. Y., Havaei, F., Smith, H., and Webb, F. (2022). Striking a balance between work and play: the effects of work-life interference and burnout on faculty turnover intentions and career satisfaction. International Journal of Environmental Research and Public Health, 19(2), 809.

Booysen, C. (2008). A study of the relationship between job satisfaction experienced by employees within a retail company and their organisational citizenship behaviour. Master’s thesis. University of the Western Cape, Republic of South Africa.

Bouwmeester, O., Atkinson, R., Noury, L., and Ruotsalainen, R. (2021). Work-life balance policies in high performance organisations: A comparative interview study with millennials in Dutch consultancies. German Journal of Human Resource Management, 35(1), 6–32.

Cem, T., and Hesari, B. S. J. (2016). The role of ethical climate in service sector: Organizational justice, employee job satisfaction and turnover intentions. Master’s thesis. Eastern Mediterranean University, Cyprus.

Chan, X. W., Kalliath, P., Chan, C., and Kalliath, T. (2020). How does family support facilitate job satisfaction? Investigating the chain mediating effects of work-family enrichment and job‐related well‐being. Stress and Health, 36(1), 97–104.

Chaudhuri, S., Arora, R., and Roy, P. (2020). Work-life balance policies and organisational outcomes – A review of literature from the Indian context. Industrial and Commercial Training, 52(3), 155–170.

Clark, S. C. (2000). Work/family border theory: A new theory of work/family balance. Human Relations, 53(6), 747–770.

Daud, K. A. M., Khidzir, N. Z., Ismail, A. R., and Abdullah, A. F. (2018). Validity and reliability of instrument to measure social media skills among small and medium entrepreneurs at Pengkalan Datu River. International Journal of Development and Sustainability, 7(3), 1026–1037.

Dell, R. B., Holleran, S., and Ramakrishnan, R. (2002). Sample size determination. ILAR Journal, 43(4), 207–213.

Ekici, D., Cerit, K., and Mert, T. (2017). Factors that influence nurses’ work-family conflict, job satisfaction, and intention to leave in a private hospital in Turkey. Hospital Practices and Research, 2(4), 102–108.

Fayyazi, M., and Aslani, F. (2015). The impact of work-life balance on employees’ job satisfaction and turnover intention; the moderating role of continuance commitment. International Letters of Social and Humanistic Sciences, 51, 33–41.

Gebregziabher, D., Berhanie, E., Berihu, H., Belstie, A., and Teklay, G. (2020). The relationship between job satisfaction and turnover intention among nurses in Axum comprehensive and specialized hospital Tigray, Ethiopia. BMC Nursing. 19, 79.

Grawitch, M. J., Maloney, P. W., Barber, L. K., and Mooshegian, S. E. (2013). Examining the nomological network of satisfaction with work-life balance. Journal of Occupational Health Psychology, 18(3), 276–284.

Gupta, R., and Falk, T. H. (2017). Latent factor analysis for synthesized speech quality-of-experience assessment. Quality and User Experience, 2, 2.

Kang, H. (2013). A guide on the use of factor analysis in the assessment of construct validity. Journal of Korean Academy of Nursing, 43(5), 587–594.

Kelly, L. A., Lefton, C., and Fischer, S. A. (2019). Nurse leader burnout, satisfaction, and work-life balance. Journal of Nursing Administration, 49(9), 404-410.

Li, X., Chen, X., and Gao, D. (2022). Influence of work-family conflict on turnover intention of primary and secondary school teachers: Serial mediating role of psychological contract and job satisfaction. Frontiers in Psychiatry, 13, 869344.

Mahdi, A. F., Zin, M. Z. M., Nor, M. R. M., Sakat, A. A., and Naim, A. S. A. (2012). The relationship between job satisfaction and turnover intention. American Journal of Applied Sciences, 9(9), 1518–1526.

Martadiani, A. A. M., Pulawan, I. M., and Nitiwidari, D. A. (2022). Role of job satisfaction, work-life balance and job embeddedness on turnover intention nurse in Denpasar. EPRA International Journal of Economic and Business Review, 10(10), 35–45.

Meler, S., and Toygar, Ş. A. (2020). Nurse turnover and its costs. In Perspectives on Modern Economy (Khoich, A., Alper, A. E., and Eren, A. A., Eds.), pp. 487–504. Hertfordshire, London: IJOPEC Publication.

Molina-Mula, J., and Gallo-Estrada, J. (2020). Impact of nurse-patient relationship on quality of care and patient autonomy in decision-making. International Journal of Environmental Research and Public Health, 17(3), 835.

Obeng, A. F., Zhu, Y., Quansah, P. E., Ntarmah, A. H., and Cobbinah, E. (2021). High-performance work practices and turnover intention: Investigating the mediating role of employee morale and the moderating role of psychological capital. SAGE Open, 11(1), 1–22.

Obrenovic, B., Jianguo, D., Khudaykulov, A., and Khan, M. A. S. (2020). Work-family conflict impact on psychological safety and psychological well-being: A job performance model. Frontiers in Psychology, 11, 465.

Osmani, Q., and Gashi, K. (2015). The predictive value of job satisfaction and relevant factors in predicting of commitment in the workplace, job involvement and job opportunity of bank employees. Academic Journal of Interdisciplinary Studies, 4(2), 168–175.

Poku, C. A., Donkor, E., and Naab, F. (2022). Impacts of nursing work environment on turnover intentions: The mediating role of burnout in Ghana. Nursing Research and Practice, 2022, 1310508.

Sánchez-Hernández, M. I., González-López, Ó. R., Buenadicha- Mateos, M., and Tato-Jiménez, J. L. (2019). Work-life balance in great companies and pending issues for engaging new generations at work. International Journal of Environmental Research and Public Health, 16(24), 5122.

Sharma, A., Tiwari, S., Deb, M. K., and Marty, J. L. (2020). Severe acute respiratory syndrome coronavirus-2 (SARS-CoV-2): A global pandemic and treatment strategies. International Journal of Antimicrobial Agents, 56(2), 106054.

Sheppard, G. (2016). Work-life balance programs to improve employee performance. Doctoral dissertation. Walden University, USA.

Suganda, U. K. (2022). Reducing turnover intention: The mediating role of work-life balance and organizational commitment. International Journal of Business Ecosystem and Strategy, 4(3), 344.

Thilagavathy, S., and Geetha, S. N. (2020). Work-life balance - A systematic review. Vilakshan - XIMB Journal of Management, 20(2), 258–276.

Kabir, M. A. A., and Tirno, R. R. (2021). Impact of work-life balance on employees’ turnover and turnover intentions: An empirical study on multinational corporations in Bangladesh. Jahangirnagar University Journal of Management Research, 1, 15–32.

Wine, B., Osborne, M. R., and Newcomb, E. T. (2020). On turnover in human services. Behavior Analysis in Practice, 13(2), 492–501.