Enhancing the Efficiency of Installation Handover Processes for Machinery and Energy Supply Systems in Industrial Project

Abstract

This research aimed to enhance the delivery efficiency of machinery and power supply system installations in industrial factories, targeting an improvement of no less than 8% through the integration of digital technologies and engineering management approaches. A case study of Merge 3 Site and Service Co., Ltd. revealed that 3 out of 5 projects experienced delays, with losses of 4.20%, 5.90%, and 2.43%, respectively. Notably, Project 1 was delayed by 30 days, representing 4.20% of the planned timeline. Through analysis using a Pareto chart and mind mapping, the primary causes were identified as ineffective communication (40%), insufficient materials (20%), and unavailable tools (15%). The researcher applied digital design principles to create a solution addressing communication inefficiencies by improving the workflow and validating data prior to developing a real-time tracking application using AppSheet. Furthermore, a Service Level Agreement (SLA) was introduced to set clear service response commitments and ensure quality control. Implementation of these improvements in a subsequent project resulted in a delay-related loss reduction from 4.20% to 1.14%, equivalent to a 72.85% decrease. The return on investment (ROI) was calculated at 441%, indicating high cost-effectiveness and significant process optimization.