The Effects of Organizational Behavior toward Work Stress during Covid-19 Pandemic: A Case of Bangkok Metropolitan Private Companies

Abstract

            This survey research aimed to: 1) study and compare the level of work stress of employees working in private companies in Bangkok Metropolitan as classified by personal factors 2) the level of organizational behavior management of private companies in Bangkok Metropolitan; and 3) examine the effects of organizational behavior management towards employees work stress. The unknown population was calculated by Cochran formula to derive the sample size of 400 samples. Likert, s scale questionnaire of .634 reliability at .05 was employed to collect data. The analysis of data employed both descriptive statistics including frequency, percentage, mean, and standard deviation; and inferential statistics including t-test, one way ANOVA, Fischer Least Significance Difference, and Multiple Linear Regression.

          The following findings could be found in the results of this research study. 1) the overall level of work stress in the employees of Bangkok private companies were at moderate level (M = 2.80); and appeared to significantly differ in relation to age, position, tenure and monthly income at .05. The finding also indicated that male employees were found to have higher stress level than female especially for those who worked in Finance/Accounting, Sales/Marketing, and IT. In terms of work position and work experience, the higher stress level could be found in the position of supervisor, first line manager, and employees whose work experience were around 2-4 years respectively. Furthermore, employees’ stress level in relation to work department, the higher average of stress level could be observed in Finance/Accounting, Sales/Marketing, and Human Resources. 2) The overall level of organizational behavior management was found to be at moderate level (M = 3.21). 3) Regarding, the effects of organizational behavior management towards employees’ work stress, it was found that organizational behavior management appeared to have negative association with employees’ stress level, based on the predicting power 33.4 percent.