The Social Value of Voluntary Work of the Community Volunteers

Abstract

The research article aims to examine: 1) the social value of voluntary work performed by community volunteers, and 2) their compensation expectations for voluntary work. This study employed a qualitative research approach, and the unit of analysis was at the individual level. The in-depth interviews were conducted with 20 community volunteers derived from purposive sampling technique who worked formally and informally in voluntary work both with and without receiving compensation as this study's target group. Interview guideline was used as an instrument to collect data, and this study used content analysis for data analysis.

The study findings indicated that volunteer work holds social value at individual and community levels. At the individual level, it was found to facilitate personal growth and development in diverse domains, including interpersonal communication, behavioral modification, and network enhancement. At the community level, it was found to foster development by encouraging participation and utilization of leisure time, enhancing community image, and cultivating sentiments of affection, solidarity, and mutual assistance. Furthermore, regarding compensation expectations in voluntary work, most community volunteers did not anticipate remuneration for their voluntary services. However, community volunteers perceived compensation as beneficial and practical due to the expenses incurred, including travel, internet, and food and beverage costs. It was also found that uncompensated status did not impede involvement in voluntary activities; therefore, community volunteers were found to perform their duties with love and sacrifice, considering it a necessary obligation.