Factors affecting non-debt repayment of members of Phuwiang Agricultural Cooperative, Khon Kaen province

Abstract

The main objectives of this study were to study the cooperative performance, factors affecting non-debt repayment of members and satisfaction in using credit service of member of Phuwiang Agricultural Cooperative, Khon Kaen Province. The data were collected by secondary data from the cooperative and primary data from interviewing 100 cooperative members. The results found that statistically significant factors affecting non-debt repayment of cooperative members are divided into three parts as follows: 1) socio and economic factors including marital status, agricultural income and non-agricultural income, 2) external factors including natural disasters and political situation, and 3) members’ satisfaction toward credit service including satisfaction on staff of cooperative business development sector and satisfaction on credit service process. Therefore, the Phuwiang Agricultural Cooperative should train cooperative staff in the process of monitoring and motivating debt repayment of members, promote the way of increasing income in both agriculture and non-agriculture, help members who are affected by natural disasters, and improve dividend payment system. These will lead to an increase of members’ satisfaction toward the cooperative’s credit service and a reduction of the number of non-debt repayment members.