Marketing Communications and Brand Strategy Development to Promote Environmentally Friendly Agricultural Products to Consumers
Keywords:
marketing communications and brand strategy, environmentally friendly agricultural products, organic vegetableAbstract
This study developed a marketing communications and brand strategy platform for agricultural products that were environmentally friendly, starting with organic vegetables. The research used the mixed methods research methodology, which includes the in-depth interview with a total of 28 academics, marketers, distributors, farmers and consumers, as well as the survey data from 400 respondents who consumed agricultural products that were environmentally friendly in Bangkok. In the second phase data was collected from two workshops to develop the marketing communications and branding strategy. From the first phase, by using cluster analysis, the consumer were divided into three groups: health conscious and interested in marketing communications group; convenience and understand in benefits group; and elderly, who were concerned about products’ quality, family and health. The second phase of the research yielded the creation of from Heart to Health platform, which was defined as the sharing of goodness from farmers to consumers encouraging sustainability. The marketing communications strategy was developed into four stages which were: 1) create awareness about the commitment to grow quality standard vegetables for consumers; 2) get consumers to consider that organic vegetables can be used to make a variety of dishes; 3) create engagement within the community in the various sales channels including recommending other consumers to buy the products and 4) repeat purchase of organic vegetables from the community.
References
Aaker, D.A. 2004. Leveraging the corporate brand. California Management Review 46(3): 6-18.
Australian Organic Market Report. 2021. Australian organic market 2021. [Online]. Available https://austorganic. com/industry/publications/market-report-2021 (January 8, 2022).
Boonthawee, K., P. Chotivanich and E. Onsa-ard. 2021. Entrepreneurial orientation, knowledge management, marketing strategies, innovativeness and Thai organic farming business performance outcomes. Journal of Agricultural Research and Extension 38(1): 108-125. [in Thai]
Buasri, R. and A. Ritimat. 2021. Promoting marketing online for organic farmer community research enterprise in North Eastern. MBU Roi Et Journal of Global Education Review 1(3): 22-32. [in Thai]
Grewal, D. and A.L. Roggeveen. 2020. Understanding retail experiences and customer journey management. Journal of Retailing 96(1): 3-8.
Hongsa, L. and M. Luksamee-Arunothai. 2022. Consumers’ willingness to pay for organic vegetables in Chonburi province. Academic Journal of Mahamakut Buddhist University Roi Et Campus 11(2): 249-262. [in Thai]
Iglesias, O., J.J. Singh and J.M. Batista-Foguet. 2011. The role of brand experience and affective commitment in determining brand loyalty. Journal of Brand Management 18(8): 570-582.
Kielue, N. 2017. Policy of Promoting Organic Agriculture in Pha Ngan, Surat Thani. Bangkok: Chulalongkorn University. 179 p. [in Thai]
Li, H., and P.K. Kannan. 2014. Attributing conversions in a multichannel online marketing environment: an empirical model and a field experiment. Journal of Marketing Research 51(1): 40-56.
Palazón, M., M. López, M. Sicilia and I. López. 2022. The customer journey: a proposal of indicators to evaluate integration and customer orientation. Journal of Marketing Communications 28(5): 528-559.
Panpleum, P. and P. Pasunon. 2018. Factors affecting consumers’ willingness to pay for organic products in green markets and specialty health food chain stores in the Bangkok metropolis and vicinity. Modern Management Journal 14(1): 169-178. [in Thai]
Ritvits-Arkonsuo, L. and A. Leppiman. 2015. Consumer Journey from first experience to brand Evangelism. Research in Economics and Business: Central and Eastern Europe 6(1): 5-28.
Saenla, P. and V. Soonthonsmai. 2020. Prediction of intention to purchase organic vegetables of consumers in Chonburi province according to the theory of planned behavior. Journal of Management Science, Ubon Ratchathani University 9(2): 104-127. [in Thai]
Sangchan, S. 2017. Guidelines for Increasing Productivity of Organic Products (Vegetables) of Thamsua Community Members in Kaeng Krachan, Petchaburi Province. Independent Study. Rajamangala University of Technology Phra Nakhon. 129 p. [in Thai]
Sangkumchaliang, P. and W.C. Huang. 2012. Consumers perceptions and attitudes of organic food products in Northern Thailand. International Food and Agribusiness Management Review 15(1): 87-102. [in Thai]
Smith, K. and M. Wintrob. 2013. Brand storytelling: a framework for activation. Design Management Review 24(1): 36-41.
Sohn, S., B. Seegebarth and D.M. Woisetschläger. 2022. The same only different? How a pandemic shapes consumer organic food purchasing. Journal of Consumer Behaviour 2022: 1-14.
Srinorachan, S. 2019. Developing guidelines for content marketing communication to business management of farmers. Journal of Liberal Arts, Maejo University 7(1): 175-185. [in Thai]
Srinorajan, S. and B. Chaisuwan. 2019. Branding process and online marketing communication for organic products. Thai Agricultural Research Journal 37(2): 177-185. [in Thai]
Su, Y., A. Khaskheli, S.A. Raza, and S.Q. Yousufi. 2022. How health consciousness and social consciousness affect young consumers purchase intention towards organic foods. Management of Environmental Quality: An International Journal 33(5): 1249-1270.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Journal of Agricultural Research and Extension

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
This article is published under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND 4.0), which allows others to share the article with proper attribution to the authors and prohibits commercial use or modification. For any other reuse or republication, permission from the journal and the authors is required.